Returns Policy - old, not used
Items must be returned within 14 days of the date received by the customer.
Return postage to be paid by customer.
Any items worn or washed will not be refunded or exchanged.
If the parcel is returned outside of the returns cut off period we will unfortunately be unable to process a refund. In this case if you would like your item back you will be responsible for the cost of returning parcel.
Exchange and Return
Re-pack items with original labels and tags
Refunds or exchange will not be given if unfit for re sale due to:
- make-up marks
- perfume/smoke smell
- tan marks
- strong odours
Unfortunately we don't process exchanges from web site, we will refund or give you a credit note for you to use online.
RECEIVED INCORRECT OR FAULTY ITEMS
Sorry about this, please send message with item code and details of issue to our Facebook messenger or email firstname.lastname@example.org and we will try to rectify ASAP.